Thank you for choosing our sustainably produced and locally made products at Rooh. We take pride in crafting unique items that celebrate the spirit of artistry while promoting sustainability.
No Returns:
Given the nature of our products and our commitment to sustainability, we do not offer returns. Each piece is handcrafted, and the variations in design are part of the charm. We embrace the uniqueness of each creation, knowing that it adds character to your purchase.
Disparities in Design:
As our products are locally made, there might be slight disparities in design. These variations highlight the authenticity and individuality of each item. We appreciate your understanding that these nuances contribute to the artistic value of your purchase.
Color Bleeding or Fading:
Our commitment to an eco-friendly production process means that our products may experience minimal color bleeding or fading over time. This is a natural characteristic of environmentally friendly materials and adds to the charm of your item as it evolves with use.
Damaged or Defective Items:
While we do not accept returns for design variations, if you receive a damaged or defective item, please contact us within 30 days of receiving your order. We will assess the issue and work towards finding a satisfactory solution.
Contact Us:
If you have any concerns or questions about your purchase, feel free to reach out to our customer service team at [email protected] or +91 9051200800. We are here to assist you and ensure your Rooh experience is delightful.
Thank you for being a part of our commitment to sustainable and locally made art. Your understanding of our policies helps us continue our journey of crafting unique and environmentally conscious products.